Making Outsourcing, Insourcing & Shared Services Work.

Horizon assists companies who are thinking of outsourcing, insourcing or moving to a shared services model. We are not just an outsourcing provider. We work with clients to develop a clear understanding at senior management level of the business implications involved, and before a tender is even thought about, creating a set of performance indicators which are driven by the business not by the outsourcing vendor.

Very often outsourcing, insourcing and shared services decisions become focused exclusively on whether it is the right strategic option or not. We believe that a critical success factor is also investing enough upfront effort in the organisation to make sure people are ‘ready’ and the correct service model is in place. 

Outsourcing providers are focused very heavily on what they want your organisation to look like to ensure that they can deliver to you in an optimal way. We believe it is equally important for companies to ensure they are organized to manage outsourcing providers and to ensure they get the promised benefits. (we call this your Service Model).

How can Horizon support you in effective decision making and implementation?

Experience:
Horizon’s directors all have strong outsourcing experience. (as a provider and client). We will transfer that knowledge and experience to you.

Sourcing Review :
We work with you to identify all the key stakeholders in your organisation to generate a common and accepted reason to change or remain as you are. We insist on using factual criteria and measures. We will be honest with you about how effective we think each sourcing option might be.

Target Organizatuional Architecture:
Knowing what your organisation should look like after you outsource in-source or introduce shared services is very important. Our SAMM (Service Acquirer Maturity Methodology) includes a target organizational architecture for companies who are outsourcing or moving to a shared services model. It also provides clarity and maturity measurements for companies who are going through this process.

For a no obligation QUOTE please feel free to CONTACT US.